البحوث العلمية
2024
Exploiting The Reputation Of Influencers And Their Credibility To Their Followers In The Process Of Marketing Services Through Social Media
2024-02
AKSARA: Jurnal Ilmu Pendidikan Nonformal (القضية : 10.37905) (الحجم : 1)
Abstract
This study aimed to investigate whether spending on influencer marketing through social media
platforms has substantially increased in recent years and how this practice affects customers. Through
a proposed "social media influencer value model" accounting for advertising value and source
credibility dynamics, an online survey of social media users who followed at least one influencer
evaluated the impact of follower trust and perceptions of influencer credibility, attractiveness and
similarity on attitudes towards branded influencer content and downstream outcomes like brand
awareness and purchase intentions. The popularity of obtaining news and recommendations through
influencers - defined as ordinary individuals turned online celebrities via niche content creation
around areas like fashion, lifestyle and travel - has surged among young demographics in particular.
Given emerging consumer informational dynamics, understanding how to leverage influencer
marketing has become increasingly important for brands according to the conceptual underpinnings
of this study. By testing pathways from influencer characteristics to audience trust, branded content
resonance and commercial outcomes, the survey aimed to provide enhanced empirical insights into
this phenomenon highlighted as transforming contemporary marketing communications.
Exploiting The Reputation Of Influencers And Their Credibility To Their Followers In The Process Of Marketing Services Through Social Media
2024-01
AKSARA: Jurnal Ilmu Pendidikan Nonformal (القضية : 2407) (الحجم : 10)
Abstract
This study aimed to investigate whether spending on influencer marketing through social media
platforms has substantially increased in recent years and how this practice affects customers. Through
a proposed "social media influencer value model" accounting for advertising value and source
credibility dynamics, an online survey of social media users who followed at least one influencer
evaluated the impact of follower trust and perceptions of influencer credibility, attractiveness and
similarity on attitudes towards branded influencer content and downstream outcomes like brand
awareness and purchase intentions. The popularity of obtaining news and recommendations through
influencers - defined as ordinary individuals turned online celebrities via niche content creation
around areas like fashion, lifestyle and travel - has surged among young demographics in particular.
Given emerging consumer informational dynamics, understanding how to leverage influencer
marketing has become increasingly important for brands according to the conceptual underpinnings
of this study. By testing pathways from influencer characteristics to audience trust, branded content
resonance and commercial outcomes, the survey aimed to provide enhanced empirical insights into
this phenomenon highlighted as transforming contemporary marketing communications.
2023
The effectiveness of market orientation strategy in customer relationship management: A field study in Altunsa company
2023-03
Tikrit journal of administrative and economics sciences (القضية : 1813) (الحجم : 19)
r knowledge management.
ARTICLE INFO
Abstract:
The current research seeks to identify the effectiveness of the market orientation strategy in managing customer relations (a field study in the Altunsa company). And the necessary information, the researcher prepared the current research tools and verified the necessary statistical characteristics of validity and reliability, and after applying the research tools, the study reached the following results:
1. The dimension (orientation towards the market) of the employees of the Altunsa company is classified as very good.
2. The management of customer relations in the Altunsa company is classified as being at a very good level.
3. There is a statistically significant relationship between market orientation and customer relationship management among the employees of the Altunsa company. The value of the correlation coefficient was (0.82).
الرجوع